1 Introduction
Welcome to bae365. This Privacy Policy describes how bae365 collects, uses, stores, and protects your personal information. By using our website, mobile app, or any of our digital services, you are considered to have accepted the terms of this Privacy Policy.
We believe transparency is the foundation of trust. This policy is designed to clearly explain what we do — and do not do — with your data. bae365 always complies with applicable laws and regulatory requirements.
This Privacy Policy was last updated in January 2026. We may revise it from time to time, and a notice will be posted on the platform for any significant changes.
2 What data is collected
Bae365 collects the following types of information to operate its services. We always aim to collect only the minimum data necessary.
2.1 Information You Provide Directly
Information you provide when registering or using our services:
- Full Name & Date of Birth
- Email address & mobile number
- Current & Permanent Address
- National ID or Passport Number (for KYC verification)
- Payment Information (Mobile Banking, Nagad, Rocket account numbers)
2.2 Automatically Collected Information
Information collected automatically while you use the platform:
- IP address & device type
- Browser & Operating System Information
- Login time, session duration, and gaming activity
- Transaction History (Deposits & Withdrawals)
- Browsing data via cookies and tracking technologies
We do not store your full credit card or bank account details. Payment information is always processed through encrypted, secure payment gateways.
3 How Your Information Is Used
Bae365 uses the information collected about you for the following purposes:
| Purpose | Types of Data Used | Legal basis |
|---|---|---|
| Account creation & management | Name, Email, Mobile Number | Contract Execution |
| KYC verification & identity confirmation | NID, passport, address | Legal obligations |
| Payment Processing | Payment Details & Transaction History | Contract Execution |
| Fraud Prevention & Security | IP, device, login details | Legitimate Interest |
| Customer support | Contact Information | Contract Execution |
| Promotional Offers & Notifications | Email, mobile | Consent |
4 Data Sharing Policy
Bae365 never sells or rents your personal information. However, data may be shared with third parties in the following limited circumstances:
- Payment Processor: Necessary information is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
- Law enforcement agencies: We are legally required to provide information when directed by a court order or government authority.
- Regulatory Authority: Data may be disclosed as required by licensing authorities or regulatory bodies.
- Technology Service Provider: Limited data may be shared with our technology partners to operate the platform; however, they are bound by strict confidentiality agreements.
Bae365 does not sell or transfer your personal information to advertising companies, data brokers, or any third party for commercial purposes.
5 Cookie Policy
Bae365 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
5.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional cookies: To remember your preferences and language settings.
- Analytics Cookies: Used to understand how the site is used, helping us improve our services.
- Marketing Cookies: Used to show relevant ads. You can disable these through your browser settings.
You can manage cookies through your browser settings. However, disabling certain cookies may affect some features of the site.
6 Data Protection Measures
Bae365 uses industry-leading security technology to protect your data. Our security framework includes:
- 256-bit SSL/TLS encryption — applied to all data transmissions.
- AES-256 encryption — for sensitive data stored in the database.
- Two-factor authentication (2FA) — required for account access.
- Firewall and intrusion detection systems.
- Regular penetration testing and security audits.
- Restricted Access — only authorised staff can access your data.
Keep in mind — no one can guarantee 100% security on the internet. Keep your password confidential and contact us if you notice any suspicious activity.
7 Data Retention Period
How long we retain your data depends on the type of information and applicable legal requirements. General guidelines are as follows:
- Account data: minimum 5 years after account closure (legal requirement).
- Transaction records: 5–7 years (in accordance with financial regulatory requirements).
- KYC documents: 5 years after account closure.
- Customer service communications: 3 years.
- Cookie data: session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once legal retention periods expire, we securely delete or anonymize your data.
8 Your rights
You have important rights regarding your personal information. To exercise any of these rights, please contact our customer support team.
Right to Access Your Data
You may request details on what information we hold about you.
Right to Correct Your Data
You may request corrections to inaccurate or incomplete information at any time.
Right to Delete Your Data
You may request deletion of your data under certain circumstances.
Right to Object to Processing
You may object to your data being used for marketing purposes.
Right to Data Portability
You may request a copy of your data in a structured format.
Right to Restrict Processing
You may request that data processing be restricted under certain circumstances.
9 Children's Privacy
Bae365 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor is using our services, the account will be immediately closed and all associated data will be deleted.
10 Policy Updates
Bae365 may update or revise this Privacy Policy at any time. For significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy. Continued use of our services after any changes constitutes your acceptance of the revised policy.
11 Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our dedicated privacy team aims to resolve any request within 72 hours.
Email: [email protected] — for any privacy-related requests or concerns, please reach out to us at this address.